Frequently Asked Questions

For those of you who already know us, while our name may be new, you will still recognize the familiar faces of your trusted Golden State Orthopedics & Spine physicians. Golden State Orthopedics & Spine officially launched on January 1, 2022, bringing together four respected orthopedic groups: Muir Orthopaedic Specialists, OrthoNorCal, Webster Orthopedics, West Coast Sports Institute (affiliate), and Mission Peak Orthopaedics.

For our new patients, welcome. We are a team of expert, compassionate physicians specializing in head-to-toe orthopedic care, sports medicine, and primary musculoskeletal care. We treat our patients like family and are committed to delivering innovative, personalized treatment for every individual. Our physicians trained at leading medical institutions across the country and bring extensive experience and dedication to every patient interaction.

Whether you are 2 or 102 years old, recovering from a major injury, managing chronic pain, or simply dealing with a twinge in your toe, Golden State Orthopedics & Spine is here to provide exceptional care every step of the way.

General Questions

Unless our patients wish to now visit a more convenient office, there will be no difference in their care, where they receive care, or the doctor or team treating them.

We’ve joined our orthopedic groups together so that we can bring all our resources, expertise, and experience together to continually improve the orthopedic care that we provide.

For most patients, there will be no noticeable everyday difference. Yes, we’ll have more great doctors and additional locations, but for the most part, we’ll stay the same—focused on providing the absolute best care for our patients.

Some benefits patients may experience with Golden State Orthopedics & Spine include:

  • Services closer to where patients live—such as Orthopedic Express, MRI, or physical therapy.
  • We’ll have more primary care sports medicine doctors, which means easier access to initial consultations if a referral is needed to see an orthopedic specialist.
  • Being a larger group allows us to share our medical expertise and resources so that we can stay at the forefront of thought leadership and technology as well as offer innovative treatment protocols—all for the benefit of our patients.

We are keeping all the same phone numbers for the time being. We’ll answer the phone as Golden State Orthopedics & Spine, so don’t think you’ve called the wrong number! To see all our phone numbers, visit our Golden State Orthopedics & Spine Locations page.

Our team consists of around 60 amazing doctors covering everything from neck to toe, from pediatrics to our most senior citizens. Every doctor will offer the same great care in the same locations as they did before—there will just be more of us!

No, we won’t be changing our locations; we’ll just be adding more locations, thus offering more convenience for our patients. To see all our orthopedic offices and physical therapy facilities, visit our Locations page.

No, we’ll be keeping our wonderful employees who are so incredibly dedicated to your care and well-being and whom we greatly appreciate.

Yes. Over time, signs at our clinics and facilities will be updated to reflect the new Golden State Orthopedics & Spine name and logo. However, the locations themselves will remain the same.

Yes. Patients can continue using the same portal and bill pay systems they currently use. If any changes occur in the future, you will be notified and provided with instructions to ensure continued access to your account.

West Coast Sports Institute Questions

Prior to 10/1/2021, the statements will continue to say SBSPMA/WCSI. From 10/1/2021 to 12/31/2021, the statements will come from ONC. From 1/1/2022, the company name of your billing statement will become Golden State Orthopedics & Spine, even if you received treatment in an office with a WCSI sign on the building.

Patients should continue using the same Patient Portal they used before the name change. If your care transitions to a new system in the future, you’ll receive clear instructions on how to log in and access your records.

Our team consists of around 60 amazing doctors covering everything from neck to toe, from pediatrics to our most senior citizens. Every doctor will offer the same great care in the same locations as they did before—there will just be more of us!

We are keeping all the same phone numbers for the time being. To see all our phone numbers, visit our Golden State Orthopedics & Spine Locations page.

No. All offices will remain in their current locations. Patients will continue to visit the same clinics and surgery centers they’ve always used.