About WCSI & Golden State Orthopedics and Spine

Welcome, Current And New Patients!

For those of you who already know us, though we have a different name, you will recognize the familiar face of your Golden State Orthopedics & Spine doctor. Golden State Ortho, as we will also be known, was launched on January 1, 2022 by the joining together of four orthopedic groups: Muir Orthopaedic Specialists, OrthoNorCal, Webster Orthopedics and West Coast Sports Institute (affiliate).

For our new patients: we are a group of expert, compassionate doctors specializing in head-to-toe primary care, sports medicine and orthopedic care. We treasure our patients like family. Our physicians come from the leading medical institutions across the country, are committed to bringing innovative, customized care to every patient. Whether our patients are 2 or 102, have major trauma or a twinge in their toe, we are here to care.

Your WCSI Questions

Answered

Unless our patients wish to now visit a more convenient office, there will be no difference in their care, where they receive care or the doctor or team treating them.

WILL MY BILL CHANGE?

Prior to 10/1/2021, the statements will continue to say SBSPMA/WCSI. From 10/1/2021 to 12/31/2021, the statements will come from ONC. From 1/1/2022 the company name of your billing statement will become Golden State Orthopedics & Spine, even if you received treatment in an office with a WCSI sign on the building.

We’ve joined our orthopedic groups together so that we can bring all our resources, expertise and experience together to continually improve the primary care, sports medicine and orthopedic care that we provide.

WHAT DOES THE NAME CHANGE MEAN FOR PATIENTS?

For most patients there will be no noticeable everyday difference. Yes, we’ll have more great doctors and additional locations, but for the most part, we’ll stay the same – focused on providing the absolute best care for our patients.

Some benefits patients may experience with Golden State Orthopedics & Spine include:

  • Services closer to where patients live – such as Urgent Care, MRI or Physical Therapy
  • We’ll have more primary care sports medicine physicians which means easier access to initial consultations if a referral is needed to see an orthopedic specialist
  • Being a larger group allows us to share our medical expertise and resources so that we can stay at the forefront of thought leadership and technology as well as offer innovative treatment protocols – all for the benefit of our patients

HOW MANY DOCTORS WILL GOLDEN STATE ORTHOPEDICS & SPINE (“GSOS”) HAVE?

Our team consists of 60 doctors and 4 affiliate (WCSI) doctors covering everything from head to toe, from pediatrics to our most senior citizens. Every doctor will offer the same great care in the same locations as they did before – there will just be more of us. You’ll definitely recognize the friendly face of your GSOS doctor.

WILL THE STAFF CHANGE?

No, we’ll be keeping our wonderful employees who are so incredibly dedicated to your care and well-being and whom we greatly appreciate.

WHAT PORTAL SHOULD I USE?

If you are a WCSI patient you should:

  1. Ignore the Medfusion email
  2. Use Phreesia for appointment confirmation or check in for your appointment.
  3. WCSI will continue to use Elation passport for clinical needs.

HOW TO REQUEST MEDICAL RECORDS

If you are a WCSI patient follow this link to request your medical records https://westcoastdocs.com/medical-records/

WHICH PHONE NUMBER SHOULD BE USED?

We are keeping all the same phone numbers for the time being. To see all our phone numbers, visit our Contact Golden State Orthopedics & Spine page.

WILL THE OFFICES AND CLINICS BE MOVING?

No, we won’t be changing our locations, we’ll just be adding more locations, thus offering more convenience for our patients. To see all our primary care, sports medicine, orthopedic offices and physical therapy facilities, visit Our Locations page.

WILL THE WEBSITE CHANGE?

Our prior website addresses will still be visible, but over time, we’ll move everything over to this website, our new address. When you’ve got a big family, it takes a few moving trucks and some time to pack up all those pages, photos, videos and so on and get them moved over to the new address!

Please refer to the GSOS website for all you needs as it will be the main source for all new and updated information.

If you have any further questions about WCSI as an affiliate of Golden State Orthopedics & Spine, please let your front desk patient representative know or call 408-293-7767. Thank you and we look forward to taking great care of you as always.