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Current Patient Resources

We treasure our patients and want to make recovery easy. If you need assistance with anything that you are not able to find on this website please reach out to us by phone. For a quick list of phone numbers go to our Contact page.

For information on specific topics for current patients you can open and close the toggles below.

To update your details, including but not limited to your address and insurance information, please download and complete this form:

PATIENT INFO UPDATE FORM

Once you have completed your form, you can either bring this information with you to the orthopedic office where you have your appointment or you can e-mail it to us. Thank you!

If you have already completed your form and have it ready to e-mail, you can E-MAIL IT HERE

All new prescriptions are given to the patient at the time of their visit. Requests for refills of medications should be made during office hours when your medical records are available. Please contact your local pharmacy and have them submit a refill request to our office. Refill requests are approved during regular business hours Monday – Friday. Please allow a 24-hour turnaround time. Refills requested on Friday afternoons may not be filled until Monday. At times, a refill may not be given if you have not had an office visit in more than six months.

In general, fees charged are comparable with those charged by other orthopedic surgeons in this area. Co-payment is expected on the day of service for office visits and a surgical co-payments are collected prior to scheduling surgery. Monthly statements are mailed to each patient.

You should feel free to request an estimate of the charges for any surgery when scheduling a surgery date. It may not be possible to quote an exact figure. A specified period of post-operative care will be included in the charge for your operation. This includes routine post-operative treatment directly related to the surgery but not X-rays, cast changes, or unrelated conditions which might arise.

We accept Visa, MasterCard, and American Express.

If you need to cancel or reschedule an appointment, please do so at least 24 hours in advance. There is a $25 charge if an appointment is not cancelled within 24 hours. For your convenience, we have an automated system that reminds you of your appointment -in advance.

We want to provide you with excellent service when you need a copy of your records and imaging studies. To request copies of your medical records and/or images please visit our Medical Records Transfer Request.

Patient Contact Center Phone Numbers

DUBLIN AREA

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DUBLIN CONTACT CENTER

800-943-8099

LOS GATOS

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LOS GATOS CONTACT CENTER

408-412-8100

OAKLAND AREA

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OAKLAND CONTACT CENTER

800-943-8099

WALNUT CREEK

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WAL CRK CONTACT CENTER

925-939-8585

Patient Education

Computer showing ortho video

Want to learn more about a condition or procedure? Our educational orthopedic video library has videos about numerous orthopedic problems and types of surgeries which you might find helpful.

GO TO VIDEO LIBRARY